כללי

1. Purity is an internet website that sells various products to customers who have registered with it by creating an account or as guests (hereinafter:האתר"), ומופעל ע"י פיוריטי מספר ח.פ. 302819891 (להלן: החברהThe Company authorizes its customers and guests to access and purchase through the website subject to the terms of use detailed in this agreement (hereinafter: the Agreement). "התקנון"Wherever in this Agreement it is written "the Company," the term also refers to the "website" and vice versa, as well as to their representatives
2. In this Agreement, feminine language is used for convenience purposes only, and this usage includes masculine and/or plural references.
3. The terms for purchasing on the website are that the purchaser is 18 years of age or older.
4. This Agreement constitutes the basis for using the website and exclusively regulates the legal relationship between the Company and the website user. Your use of the site constitutes agreement to the terms of this Agreement and other terms appearing or to appear on the website during your use. If you do not agree to the terms of this Agreement and/or the additional terms on the website, you are requested to refrain from using the website for any purpose, including registration on the site and/or purchasing products through the website.
5. The sale of products is not intended for wholesale or resale (purchase of products from the site for resale to a third party).
6. The Company and/or its representatives shall not be liable and shall not bear any direct, indirect, consequential, or special damages caused to the website user and/or third party, resulting from use or purchase through the website, not in accordance with this Agreement, including loss of income and/or loss of profit for any reason whatsoever.
7. The Company reserves the right to change the terms of the Agreement from time to time at its sole discretion, without the need for prior notice or announcement, subject to the latest version of the Agreement being binding.In any case of inconsistency between the provisions of this Agreement and information obtained from another source, the provisions of this Agreement shall prevail.
8. In any case of inconsistency between the provisions of this Agreement and information obtained from another source, the provisions of this Agreement shall prevail
   The Company makes efforts to ensure that the information presented on the website is complete and accurate, but inaccuracies and/or errors may occur, and the Company shall not bear any responsibility whatsoever for this information. In addition, the website may include links to third-party websites or features, including through advertisements, images, or information. The information on the site may include content from third parties not controlled and/or related to the Company. For the avoidance of doubt, the Company shall not be responsible in any way for the services or features of third parties as stated above.
9. The Company reserves the exclusive right, at its sole and absolute discretion, to prevent access from a user who, in the Company's sole and absolute discretion, has performed or attempted to perform any action on the site contrary to any law and/or to the provisions of this Agreement and/or that may harm the Company and/or its reputation. Electronic records of the site, including the collection of details entered by the customer, shall constitute conclusive and final evidence of the actions performed by the customer on the site.
10. The interpretation and enforcement of this Agreement and/or anything arising therefrom shall be in accordance with the laws of the State of Israel, and, if necessary, shall be clarified by the Central District Court only. In case of a conflict between the provisions of the substantive law applicable to this Agreement and the provisions of this Agreement, the latter shall prevail.
11. For any questions and/or inquiries related to the operation of the site and its activities, you may contact the Company's customer service directly (using the contact details detailed in this Agreement below). The Company will make every effort to address any query as soon as possible.

Website - Terms Of Use

1. User"/"Customer" on the site is anyone who uses the site's functions, both directly and indirectly, including making a purchase on the site, browsing, surfing, and/or any other use, whether via computer, mobile, or otherwise  
2. Every user declares, agrees, and undertakes to abide by all of the following conditions:
3. Not to transfer, collect, or use content and/or details and/or any other information found on the site, whether the information belongs to the company or to a third party.
4. Not to upload to the site illegal content or images displaying violence, nudity (including partial), discrimination, content harming third parties, pornographic content, or containing sexual innuendos, content including threats, bullying, harassment, intimidation, impersonation, or causing fear to people or entities, private or confidential information.
5. he company reserves the right to immediately terminate the use of any user who violates the above and/or to prevent her from any use of the site in the future. Not to use the site for any illegal, harmful terrorist purpose that disrupts, interferes, changes, destroys, impairs, limits, violates, or otherwise affects the normal operation of the site in any way, including but not limited to, viruses, worms, Trojan horses, spyware, malicious software, or any other destructive or disruptive means or technology.
6. המשתמשת רשאית לבצע שימוש בשירותי האתר למטרות חוקיות בלבד לפי כל דין, בהתאם לתנאי התקנון, בתום לב ולשימושה האישי בלבד, ולא למטרה אחרת, לרבות אך לא רק, לצורך מכירה חוזרת ו/או הצגה ללא היתר באתרים אחרים ו/או ביצוע רכישות שאחת או יותר ממטרותיה הנה מרמה ו/או ביצוע כל מעשה ו/או מחדל שיש בו כדי לפגוע באתר ו/או בפעילותו התקינה ו/או בצדדים שלישיים.
7. The user may use the site's services for legal purposes only under any law, in accordance with the terms of the agreement, with due diligence and for her personal use only, and not for any other purpose, including, but not limited to, for resale or unauthorized display on other sites and/or for making purchases that are deceitful, or any act or omission that harms the site and/or its proper operation and/or third parties.
8. The user declares that she accepts all of the above in this agreement, its various clauses, and agrees to act accordingly. The terms of use of the site hereby define, among other things, the way the site is used and also regulate the manner of ordering products.

Our Products

1. The images displayed on the website are for illustration purposes only, and there may be differences between the appearance and specifications of the products as they appear in the image and the actual products. In the event of any error, such as in the item description or its price, it shall not bind the company, and in any case, the company shall not be liable for any damages that are not direct and/or consequential. Without derogating from the above, it is agreed and clarified that the company will make every effort to present accurate images and information to the best of its ability.
2. Sales through the website are subject to the stock available in the site's warehouses. The company does not undertake to maintain stock of all models and/or garments at all times, even if their images appear on the website.
   Limited to one item per customer. 
3. All product prices as displayed on the website are in Israeli New Shekels (ILS). Prices include VAT, if applicable by law, and do not include shipping fees.
4. The company strives to ensure and update product prices and shipping fees on the website in real-time"The Prices"However, prices are updated periodically, and therefore discrepancies may occur between the price at the time of adding the product to the cart and the price at the completion of the ordering process. If prices are updated before the order process is completed, the customer will be charged according to the updated prices. The company shall not be held responsible for any discrepancies or related issues regarding price differences.
5. The company reserves the right to update and change prices without prior notice and at its sole discretion. The price that is binding is the price provided to the customer at the completion of the ordering process.
6. The company reserves the right to publish and/or offer promotions, discounts, and any other benefits to website users under terms determined solely by it. The company may terminate any such benefit immediately and without prior notice. 
7. No cumulative discounts/benefits will be given on items sold on the website (unless otherwise stated). Additionally, coupons granting a discount and/or any benefit cannot be redeemed for items on sale. Redemption terms of coupons and/or promotions are subject to change as specified upon coupon and/or promotion publication. Please note that coupons can only be redeemed for purchases on the website.
8. It is clarified that in the case of returning an item purchased with a discount/benefit or using a coupon, the amount refunded to the customer will be the actual amount paid after the discount/benefit, and no refund will be given on coupons.

Web registration, newsletter subscription, and the purchasing process.

1. Before making a purchase on the website, you are required to fill out an order form with the purchaser's details and payment method (hereinafter: "The order formFilling out the required details in the order form on the website is a prerequisite for making a purchase on the site. To ensure the order is processed quickly, efficiently, and without any issues, it is essential to provide all the information correctly and accurately. The responsibility for filling out the details lies solely with the ordering customer. The company is not responsible for incorrect information inputted or any resulting issues, nor will it bear any associated expenses.
2. Providing false information is a criminal offense, and those who do so are expected to face legal, criminal, and civil proceedings. The company reserves the right to cancel an order in any case of providing false, incomplete, or inaccurate information.
3. Purchasing on the website will be subject to approval by the credit card company. In the event that the transaction is not approved by the credit card company, the purchaser will receive a corresponding notification, and their account will not be charged for the transaction. They will then be redirected to the payment page and asked to provide alternative payment details. The responsibility for filling in the details lies solely with the purchaser; the website is not responsible for any inaccuracies in the provided information.
4. Completing the sales process is contingent upon the approval and verification of the transaction through a verification message that will be sent to the purchaser's email after placing the order (hereinafter: "Verification message )Without prejudice, the customer's obligation and/or sending the verification message do not confirm the availability of the product in stock or obligate the company to supply the product. Upon completion of the process 
5. The sale will be sent to the email address of the purchaser, containing a document with transaction details as required by law (hereinafter: "Transaction details document )").
6. In case the verification message and/or transaction details document are not delivered or received by the customer as stated above, for any reason, the customer shall promptly notify the company thereof.
7. The company reserves the right to send a reminder to the customer regarding the shopping cart that has not been completed, by sending an email to the address provided by the customer. 
8. Sending messages by the website through any means, including email and/or SMS, as part of the website's operation and/or as part of providing a service to site users, such as sending verification messages, as defined above, reminders to complete orders, etc., does not constitute "promotional messages." The user hereby confirms the sending of messages as stated by the website.

Transaction Cancellation Terms and Conditions

1. Only the ordering customer (even if they accept the delivery afterward) is entitled to cancel a transaction in writing, subject to and in accordance with the provisions of the Consumer Protection Law, 1981, including its regulations (hereinafter referred to asהחוק(And as stated above and hereinafter
2. Refunds will be provided in accordance with legal regulations and the payment method used for the transaction. Cash refunds will be returned only to the credit card used for the purchase, subject to the credit card company's timelines. Items purchased using site credit will be refunded by crediting the amount back to the user's personal account on the site.
3. Cancellation of an order prior to dispatch of the product or products to the customer (before leaving the site's warehouses) will not incur any additional charges, and the website will refund the customer the amounts paid for the transaction. Refunds will be issued in accordance with applicable law
4. In accordance with the law, the customer is entitled to cancel a transaction through one of the following methods: by phone; by registered mail; via chat with a company representative; by email; online via a dedicated link on the homepage by submitting a written notice of cancellation in any of the aforementioned contact methods detailed in this policy. In the cancellation notice, the customer must provide their name and ID number, and if the cancellation notice was provided by phone – the order number
5. The customer is entitled to cancel the transaction and receive a refund from the date of the transaction and up to 14 days from the date of receipt of the order, or from the date of receipt of the transaction details document as required by law, whichever is later. The customer may choose to return the products in one of the following ways: (1) Registered mail; (2) Return to the company's warehouses in Harot settlement.
6. In case of non-discrepancy-related cancellation, the company will refund the consumer within 14 days of receiving the cancellation notice, cancel the transaction charge, provide a cancellation notice copy, and collect cancellation fees up to 5% of the contract value or 100 new shekels, whichever is lower. If the customer opts for site credit, it will equal the original payment amount without deduction.
7. Consumers do not have the right to cancel a transaction to diminish the company's right to claim damages if returned items have decreased in value due to significant damage while in the consumer's possession. This includes cases where the product has been used, its packaging opened or damaged, or if it has been harmed, broken, or suffered any other type of damage. Customers requesting a cancellation are requested to return the product with its original label and packaging whenever possible. Additionally, customers are asked to prevent damage to the product, refrain from using it, and return it without any damage or defects of any kind.
8. In any case, the company shall not bear any responsibility exceeding the value of the purchased product, nor for any indirect or consequential damage.
9. The company is not responsible for any use made by the customer or the ordering party that does not comply with the manufacturer's instructions and/or company guidelines, including washing instructions or any other usage-related instructions for the products.
10. The user will inspect the product immediately upon receipt and notify the company if the received product is defective or significantly different from what appears on the website.
11. In the event of cancellation due to a defect in the product or a discrepancy between the product and the details provided to the consumer regarding the product, or due to non-delivery of the asset or service at the agreed-upon time, or any other breach of contract,אי התאמהthe company will refund, within 14 days from the date of receipt of the cancellation notice, the same portion of the transaction price paid by the consumer for the defective product, cancel the charge for the transaction, provide a copy of the cancellation notice, and not charge any cancellation fees to the consumer. The customer will notify the company in writing, an investigation will be conducted with the customer, and if necessary, the date for the product collection will be coordinated.

Transaction cancellation

The company reserves the right to cancel a transaction or sale, whether in whole or in part, in circumstances including ;

1. If any provision of this agreement, or any document or condition of service offered by the website, is violated;
2. If it is found that the customer has entered incorrect details during registration on the website and/or when placing the order;
3. If an act or omission has been committed that may harm the website and/or any third parties, including customers, employees, and site suppliers;
4. If the use of the website constitutes, enables, encourages, or assists in the commission of an illegal act under the laws of the State of Israel;
5. When the customer conceals a financial obligation to the website and/or the company, and the payment deadline has already passed;
6. If there is any mistake, including a pricing error, communication failure, or any other technical issue that affected the product price and/or item description on the website and/or during product shipment;
7. In the event of prevention and/or delay due to force majeure, including, but not limited to: acts of war, hostility, terrorism, cyber attacks, deliberate or unintentional site disruptions, strikes and shutdowns, extraordinary natural events, credit card processing failures, and any other reason not resulting from the website's act or omission;
8. In cases where there is a concern that the purchase is made as part of wholesale purchase and/or for resale purposes by the buyer or on its behalf;
9. If the product is out of stock after or before the sale has been completed (but before shipment to the customer), and the order is consequently canceled, the website shall not be liable for any damages caused to the customer and/or any third party, including but not limited to damages resulting from purchasing the product from a third party at a higher price;
10. When there is concern, on the part of the company, that the consideration for the purchase will not be accepted and/or that the customer's credit card is blocked or restricted from use in any way.
11. Without derogating from the above, the company reserves the right not to approve an order for additional reasons at its sole discretion;

אספקת והובלת המוצרים

Shipping Methods 

Nationwide (except remote settlements where delivery time may take up to 10 business days as specified). Here)

Shipping Rates: Door-to-Door Service

For purchases up to 199 ₪ - 14.90 ₪

For purchases over 199 ₪ - Free!

1. The company will strive to deliver the product to the customer upon receipt of full payment via credit card.
2. The delivery times specified here and/or on the website are based on "business days" only, which include Sunday through Thursday. Please note that delivery times do not include Fridays, Saturdays, eve of holidays, holidays (Chol HaMoed).
3. The company will ensure the delivery of the purchased product to the address provided by the customer, in accordance with the specified delivery date, unless explicitly stated otherwise, and/or except for delays as mentioned below.
4. The products will be delivered through a "door-to-door" courier service (by an external shipping company) or Israel Post, or at pickup points chosen by the customer.
5. The company is not liable for shipping delays due to external carriers or Israel Post. Additionally, it is not responsible for delays caused by unforeseen circumstances or technical issues. Delays of up to three business days may occur due to high demand during special sales events. The shipment will only be sent after completing the purchase process and receiving credit approval.
6. If the customer is not at home, the courier will leave the shipment by the door or in the mailbox if approved by the customer. In such cases, the company is not responsible for any damage, loss, or indirect consequential damage resulting from leaving the shipment outside.
7. Shipments will be made to areas serviced by the external courier company and/or Israel Post, depending on the chosen shipping method selected by the customer during the order process and subject to the service coverage of the courier company and/or Israel Post, including commitments to delivery times.
8. In areas where access is limited by the courier company and/or Israel Post, the company and/or the courier company may deliver the shipment to a nearby and acceptable location with prior coordination with the customer. Without detracting from the above, it is the customer's responsibility to ensure at the time of placing the order that the package can be delivered to the desired recipient.
9. The detailed delivery dates mentioned above do not apply to items that are out of stock or to orders where changes have been made according to customer requirements (such as changes in order content, shipping address, etc.).
10. In cases where a product is out of stock and this is discovered only after the purchase, the company will inform the customer about the missing item. It is clarified that all other items will be delivered to the customer according to their order. The company is not committed to selling the product, and the customer shall have no claim or demand regarding any direct or indirect damage caused to them or to any third party. The website management will refund any amount paid by the customer if indeed paid to the company or cancel the charge if made for the missing item.
11. For the avoidance of doubt, the company shall not be obligated to sell the product, and the customer shall have no claim or demand regarding any direct or indirect damage caused to them or to any third party. This is subject to the website management refunding any amount paid by the customer if indeed paid to the company or canceling the charge if made.

Intellectual Property and Copyrights

1. האתר והתוכן המופיעים בו, לרבות, מבלי לגרוע מכלליות האמור: סימני מסחר, עיצוב האתר, גרפיקה, לוגואים, שרטוטים, נתונים, דגמים, עיצובים, איורים, מוסיקה, צילומים, תמונות, מפות, קטעי אודיו, קטעי וידאו, טקסט, גרפיקה וכיוצ"ב (להלן בפרק זה: "המידע") מוגנים על-ידי דיני זכויות יוצרים של מדינת ישראל, אמנות בינ"ל וחוקי זכויות יוצרים של מדינות אחרות ובכל מקרה שייכים  לחברה או לצדדים שלישיים אחרים.
2. חל איסור מוחלט להעתיק ו/או לשכפל ו/או להפיץ ו/או למכור ו/או לפרסם ו/או להציג בכל מדיה ו/או להשתמש במידע ו/או לעשות כל פעולה ו/או שימוש, לרבות שימוש עצמי ו/או מסחרי, במישרין או בעקיפין, וכל האמור למעט אם החברה התירה זאת במפורש בכתב ומראש.
3. הלקוחה מתחייבת שלא לבצע ולא לנסות לבצע שינוי כלשהו באתר ו/או העתקה ו/או הורדה של חומר האגור באתר לרבות בדרך של: "Peep-Link", "Robot" ,"PageScrape" ,"Spider" ו/או כל שיטה אחרת, אלגוריתם או תהליך ידני דומה, ולא להוריד או להעתיק ו/או להעביר לאחר חומר שאגור באתר החנות שאינו מיועד להורדה ו/או העברה ו/או לא לנסות לקבל גישה לעסקאות שבוצעו על ידי אחרים באמצעים כלשהם ו/או לא לבצע פעולה כלשהי העלולה לפגוע בקניינן הרוחני של החברה, לפגוע בפרטיות משתמשות אחרות ו/או לשנות מידע באתר ו/או להזיק לאתר ו/או למשתמשות בו.
4. כל זכויות הקניין הרוחני (וזאת בין אם המדובר בזכויות רשומות ובין אם המדובר בזכויות שטרם נרשמו ו/או בהליכי רישום), בקשר למידע ו/או לאתר, לרבות, מבלי לגרוע מכלליות האמור: זכויות יוצרים, שם המתחם ("Domain"), פטנטים, סימני המסחר לרבות השם "פיורטי", מדגמים, זכויות יוצרים, סודות מסחריים, עיצובים, סימני מסחר, Know How, שיטות, אופן הצגתו ועיצובו של האתר וכן כל עניין או פרט הקשורים באתר, הם רכושה הבלעדי של החברה ו/או החברה הנה בעלת רישיון השימוש בהם, והשימוש בכל הזכויות האמורות מותר לה באופן בלעדי ו/או בהתאם לתנאי הרישיון שניתנו לה.

פרטיות ואבטחת מידע

1. פרטיות משתמשות האתר חשובה לחברה והחברה נוקטת באמצעי הזהירות המקובלים על מנת לשמור, ככל האפשר, על סודיות המידע הנמסר לה על ידי המשתמשות. כדי לשפר את ההגנה על הפרטיות של מבקרות ו/או לקוחות האתר, החברה מספקת מידע זה לגבי מדיניות הגנת הפרטיות שלה ואודות האפשרויות העומדות בפני המשתמשות בעת השהות באתר וככל הנוגע להתנהלות באתר לגבי איסוף מידע.
2. בעת שימוש בשירותי האתר נאסף עלייך מידע ממס' מקורות (להלן בפרק זה: "המידע"): א. מידע שאת מוסרת ביודעין. הנרשמת לאתר מאשרת שהיא מסרה את המידע אודותיה מרצונה החופשי ובהסכמתה המלאה. הלקוחה תהא אחראית באשר לנכונות המידע הנמסר על ידה; ב. מידע שמתקבל כתוצאה משימוש באתר (מידע סטטיסטי ומצטבר לדוגמה, פרסומות שקראת באתר, העמודים שבהם צפית, הצעות והשירותים שעניינו אותך 
3.  

החברה נוקטת במיטב אמצעי הזהירות המקובלים על מנת לשמור ככל האפשר על סודיות המידע ופרטיות לקוחותיה. יחד עם זאת, ידוע כי מידע שלקוחה בוחרת לפרסם באתר כגון, קטעי וידאו, טקסט, ביקורת, קישורים וכו' אינו בגדר מידע פרטי.

1. השימוש במידע נעשה על פי דין ונועד לצרכי ניהול ותפעול האתר ומתן השירותים ללקוחות ובכלל זה: שיפור חווית המשתמש, שיפור והעשרת השירותים והתכנים המוצעים באתר, שינוי וביטול שירותים ותכנים קיימים, התאמת תכנים ושירותים ללקוחות וטעמם, למטרות שיווק ו/או פרסום ו/או קידום מכירות ו/או מכירות, למטרת פניה לנרשמת בכל דרך לרבות             בדרך של דיוור ישיר של חומר שיווקי ופרסומי ו/או אחר בכל אמצעי תקשורת (לרבות ב-SMS ודוא"ל), לרבות באמצעות טכנולוגיית "עוגיה" (Cookies) לצרכי עידוד נאמנות, ניתוח ומחקר סטטיסטי, עריכת סקרים וכל שימוש מקוון אחר בקשר לנושא שיווקי ו/או לצרכים פנימיים, כגון צרכי תחקור תלונות ו/או ביקורות וכד'
2. המידע עשוי להיות מועבר לצדדים שלישיים ככל שהדבר יידרש לצורך מתן השירותים ו/או תפעול האתר ו/או לניהולו התקין של האתר (כגון על ידי העברת מידע לעובדי החברה ו/או לספקי האתר), והכל בהתאם להוראות התקנון ולכל דין.
3. החברה תוכל למסור פרטים כאמור גם לצרכים אחרים ככל שתידרש לעשות כן על פי צו שיפוטי ו/או לפי דין ו/או על פי בקשה מגורם משפטי מוסמך ו/או לצורך סיוע לרשויות אכיפה ממשלתיות ו/או לצורך הגנה על ביטחון ושימוש הלקוחות באתר ו/או אם תתמזג עם גוף אחר ו/או תמזג את פעילותה עם פעילותו של גוף אחר וככל שהמידע יועבר לאותו גוף שיקבל           על עצמו את הוראות מדיניות הפרטיות בחברה ו/או אם תעלה טענה ו/או יתעורר חשד אצל החברה כי הנרשמת לאתר ביצעה מעשה ו/או מחדל הפוגע ו/או עלול לפגוע בחברה ו/או במי מטעמה ו/או בצדדים שלישיים ו/או חשד כי המשתמשת ביצעה שימוש שיש בו משום לאפשר, לסייע ו/או לעודד ביצועו של מעשה בלתי חוקי ו/או חשוד כמעשה בלתי חוקי ו/או             שימוש שיש בו משום הפרת תנאי מתנאי התקנון ו/או כל הסכם עם החברה.
4. רישום הפרטים באתר ו/או השימוש באתר מהווה הסכמה של הנרשמת לכך שמידע אודות פרטיה וכל נתון שיופק על סמך ניתוח פרטיה יוחזקו במאגר מידע אחד או יותר של החברה ו/או מי מטעמה, וכי ייעשה במידע זה שימוש כדין. משתמשת רשאית לדרוש מהחברה בכתב, כי המידע המתייחס אליה יימחק ממאגר המידע. המשתמשת מוסרת את פרטיה מרצונה החופשי. ידוע לה כי לא חלה עליה חובה חוקית למסור את המידע אודותיה. האחריו בגין נכונות הפרטים ועדכונם הינה על המשתמשת בלבד.
5. למשתמשת באתר לא תהא כל טענה ו/או דרישה כלפי החברה בקשר למסירת פרטיה והשימוש בפרטיה כאמור לעיל והיא מוותרת על כל טענה ו/או תביעה כאמור, לרבות מכוח חוק הגנת הפרטיות, תשמ"א-1981.
6. הסכמת הלקוחה לקבלת דיוור, תהווה הסכמה לקבלת דיוור של חומרים פרסומיים, מבצעים, הטבות, שת"פים ועדכונים שונים בקשר עם המותגים והמוצרים באתר, האתר והשירותים הניתנים במסגרתו. הפניה והעדכונים ייעשו באמצעי המדיה השונים, כגון: דואר אלקטרוני והודעות כתובות לטלפון הנייד (SMS). לקבלת דיוור, או לא הודיע על סירובו לקבלת דיוור, רשאי הוא, בכל עת, להודיע לחברה על סירובו לקבל הדיוור. הודעת הסירוב תינתן בכתב, לחילופין באמצעות מנגנון ההסרה שיימצא בכל דיוור.

שירות לקוחות

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